Frontline Leadership™ is a flexible, 10-module leadership training program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. Leaders learn to deliver clear direction, coach employees, and provide effective feedback. The ultimate goal of the training is to enable leaders to create work environments that foster employee engagement, improve performance, and increase employee satisfaction.
Note: Must attend all sessions to obtain certification.
Session 1: Role of the Leader (with DiSC assessment)
Session 2: Managing Different Personalities
Session 3: Motivating and Engaging Employees
Session 4: Teamwork and Collaboration
Session 5: Communication Effectiveness
Session 6: Managing Performance I
Session 7: Managing Performance II
Session 8: Coaching for Commitment
Session 9: Managing Conflict
Session 10: Managing Change
Have questions? Please see contact information at the bottom of this page.
In-District students include those whose permanent residence is within any technology center district in Oklahoma. Proof of residency in the form of a utility bill, lease agreement, or mortgage will be required.